Privacy Policy

Effective date: July 17, 2026

Michigan Lithium Packs ("Michigan Lithium Packs," "we," "us" or "our") respects your privacy. This Privacy Policy applies to the Michigan Lithium Packs website at michiganlithiumpacks.com and the forms and services available through it (collectively, the "Website").

1. Information We Collect

Information you provide

Depending on how you use the Website, we may collect:

• Newsletter information: your email address when you voluntarily subscribe.
• Quote-request information: your name, email address, phone number, company name, application details, desired timing, budget, battery specifications, dimensions, connectors, operating conditions, safety requirements and any notes you submit.
• Order-request information: your name, email address, telephone number, billing and shipping addresses, products requested, application details and order notes.
• Order-tracking information: the order number and email address you enter to retrieve an order status.
• Communications: information you include when you email, call or otherwise contact us.

Information collected automatically

When you use the Website, our hosting systems and analytics services may automatically receive technical and usage information, including your IP address, browser and device type, operating system, referring page, pages viewed, approximate geographic area, dates and times of visits, and interactions with Website features.

Cookies and browser storage

The Website may use cookies and similar technologies. It may also use browser storage to remember cart contents and related preferences. You can control cookies through your browser settings and clear locally stored data. Disabling these technologies may prevent some Website features from working properly.

2. How We Use Information

We may use information to:

• provide, operate, secure and improve the Website;
• prepare quotes and evaluate battery-pack requirements;
• review, confirm, fulfill, ship and support orders;
• provide production and shipping status information;
• respond to questions and other communications;
• send newsletters and promotional emails you requested;
• measure Website traffic and understand how visitors use the Website;
• detect fraud, misuse, security incidents and technical problems; and
• comply with legal obligations and enforce our agreements.

3. Google Analytics and Third-Party Technology

We use Google Analytics to understand Website traffic and usage. Google Analytics may use cookies or similar technologies and collect information such as session activity, approximate location, browser and device information. Google may process this information under its own terms and privacy practices.

Learn more about how Google uses information from sites that use its services and review the Google Privacy Policy. You may also install the Google Analytics Opt-out Browser Add-on.

The Website may load resources such as fonts, scripts or other content from third parties. Those providers may receive standard technical information from your browser, such as your IP address and browser information, when the resource is requested.

4. How We Share Information

We may disclose information:

• to service providers that help us operate the Website, host data, deliver email, analyze Website use, communicate with customers, fulfill orders or arrange shipping;
• when reasonably necessary to comply with law, legal process or a lawful government request, or to protect rights, property, safety and security;
• in connection with a merger, sale, financing, reorganization or transfer of all or part of our business; or
• with your direction or consent.

We do not sell personal information for money. We do not share newsletter email addresses with unrelated companies for their own direct marketing.

5. Newsletter Choices

Joining the newsletter is voluntary. You may unsubscribe at any time by using the unsubscribe link included in a marketing email or by contacting us. We may still send non-promotional messages related to a quote, order, service request, legal notice or security matter.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including to respond to requests, manage orders, provide warranty or customer support, maintain business and tax records, resolve disputes, prevent abuse and meet legal obligations. Newsletter information may be retained until you unsubscribe or request deletion, subject to limited suppression records used to honor your opt-out. Analytics information is retained according to our settings and the provider's practices.

7. Data Security

We use reasonable administrative, technical and organizational measures designed to protect personal information. However, no website, transmission or storage system can be guaranteed to be completely secure.

8. Your Privacy Choices and Rights

You may contact us to request access to, correction of or deletion of personal information we maintain about you, or to withdraw a consent you previously provided. Depending on where you live, applicable law may provide additional rights. We may need to verify your identity before completing a request, and legal exceptions may apply.

9. Children's Privacy

The Website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information online from children under 13. If we learn that a child under 13 submitted personal information, we will take reasonable steps to delete it.

10. Third-Party Links

The Website may link to websites or services we do not control. Their privacy practices are governed by their own policies, not this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy as our Website, services or legal requirements change. We will post the revised policy on this page and update the effective date. Material changes may be communicated by an additional notice when appropriate.

12. Contact Us

For privacy questions, requests or concerns, contact Michigan Lithium Packs using the current email address shown in the Website header or footer.